We're currently experimenting with Facebook Bots. It's a great way of both promoting your business and helping your visitors without actually needing to be on the end of a mobile device or PC. The beauty of a bot is that you can create a visitor experience flow - that gives the visitor a rounded view of both your business and personality as well as consistency.
We've started the journey and plan to add even more to our BOT we've called - Kolf. Kolf is there all day every day to answer questions from how to find us to help you find what you might need out of a digital marketing agency.
You can interact with Kolf here.